Case Management for People with Complex Needs

We work with people with a wide range of complex needs, finding solutions and providing effective case management to help meet these needs in a truly holistic and person centered individualised way. We care about people, about what we do and about getting it right.

Resurgence Case Management provides effective and efficient Case Management for clients with a wide variety of complex needs.

Case Management is described by The Case Management Society UK as ‘a collaborative process which: assesses, plans, implements, co-ordinates, monitors and evaluates the options and services required to meet an individual’s health, social care, educational and employment needs, using communication and available resources to promote quality cost effective outcomes’.

When delivering Case Management, Resurgence Case Management keeps the client at the centre of all activities, we have an ethos that maintains a holistic approach and strives to thoroughly understand the needs and circumstances of each individual and their family; so that effective solutions can be pursued that will work for their individual and unique situation.

Our ethos is based also around treating people with kindness, respect, dignity and compassion.

  • We will help with each persons individual needs, such as getting effective therapy or rehabilitation. New housing and adaptation, new effective equipment, vehicles, educational and vocational support, psychological and emotional support.

  • This will include acting as an advocate for the client, as well as facilitating and coordinating effective input from fellow professionals working with them. We have a good network of fellow professionals, and are used to finding the right fit of person for each client.
  • Resurgence Case Management has the expertise and resources required to recruit and manage staff that may need to be employed to meet the needs of the individual client, such as Support Workers and Rehabilitation Assistants. This with the designated authority of, and on behalf of; the named employer who might be the Client their Deputy or a family member.
  • We are very experienced at supporting people who are going through a litigation process or insurance claim, and can support in every aspect when our clients are engaged with Solicitors and Barristers. Our priority is always the immediate needs of our clients and finding practical effective ways to meet them.
  • We find, engage, and coordinate the professionals each client requires to meet their needs. This can be: Speech Therapist, Occupational Therapist, Physiotherapist, Dietician, Educational adviser, Vocational Rehab Specialist, Cleaners, Gardeners, Vehicle Adaptation Specialists, Psychologist, Assitive Technology Specialist, Architect.